Read the latest guidelines on the Coronavirus by visiting our D2N2 Covid-19 webpages

Protect your loved ones. Get the app

People across England and Wales are being urged to download the NHS COVID-19 app to help control the spread of coronavirus and protect themselves and their loved ones as case numbers rise.

When someone reports symptoms through the app, it will detect any other app users that the person has been in close contact with over the past few days, including unknown contacts such as someone they may have sat next to on public transport.

The app will be able to anonymously alert these contacts and provide advice, including how to get a test if they have symptoms.

The contact tracing element of the app works by using low-energy Bluetooth to log the amount of time you spend near other app users, and the distance between you, so it can alert you if someone you have been close to later tests positive for COVID-19 – even if you don’t know each other.

The app has been designed with user privacy in mind, so it tracks the virus, not people and uses the latest in data security technology to protect privacy.

The system generates a random ID for an individual’s device, which can be exchanged between devices via Bluetooth (not GPS).

These unique random IDs regenerate frequently to add an extra layer of security and preserve anonymity.

2020.09.20_NHSApp_Eng_16-9_C3

As well as contact tracing, the app has a range of additional, enhanced features that will help to reduce personal and public risk from COVID-19 as part of the wider testing and contact tracing service:

  • alert: letting users know the level of coronavirus risk in their postcode district
  • test: helping users book a free test through the app and get results to know whether they have COVID-19
  • QR check-in: enabling users to check-in at a venue and alerting them if they have recently visited somewhere they may have come into contact with someone who later tests positive for COVID-19
  • isolate: if a user is told to self-isolate, a timer feature will help count down that period and access will be provided to relevant advice
  • symptoms: allowing users to check if they have coronavirus symptoms and see if they need to order a free test

NHS Test & Trace QR Code Posters for Business

Certain businesses in England are required by law to display NHS Test and Trace QR codes so customers with the NHS COVID-19 app can use them to check-in.

QR codes will help businesses meet their legal requirement to log contact details and allow public health leads to send alerts based on whether people have checked in at venues.

You should create and display a QR code if you are:

  • a business, place of worship or community organisation with a physical location that is open to the public
  • an event which is taking place in a physical location

If you have more than one venue, you need to create a separate QR code for each location. You can add multiple locations in the service.

Partners

AmberValley broxtowe-logo-4col-30mm_original-copy DCC-logo High-Peak Nottingham-City-Council-1 UoN_Single_Col_Logo_White-Transparent-CMYK
logoADC-1 CBC_CMYK-1 ncc_brandmark_green-rgb-1 Mansfield-1 Rushcliffe-Borough-Council derby_uni_
Bassetlaw Derby-City-Council-1 Erewash-Council-2 newarksherwooddistrictcouncil-copy South-Derbyshire-Council
Bolsover-1 Derbyshire-Dales Gedling NE-Derbyshire NTU-transparent-WHITE